PC Management Plans

 

Tall Emu provides a complete solution for supporting and managing the overall health of each computer in your company. Tall Emu's support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and Tall Emu ensures that is possible around the clock.

Tall Emu offers PC Management in three plans that range from remote only support to full support, including on-site and after hours support.

PC Management

 

Prices Monthly Per Workstation

24/7 IT Support

Bronze
$59

Silver
$69

Gold
$79

Unlimited Phone Support

YES

YES

YES

Unlimited Remote Support

YES

YES

YES

Microsoft Application Support

YES

YES

YES

Emergency After Hours Support Available

 

YES

YES

Handheld Support

 

 

YES

 Maintenance

 

 

 

 Online Asset Management

YES

YES

YES 

 Online Case Management

YES

 YES

YES

 Online Licence Management

YES

YES

YES

 Automated Desktop Optimisation & Management

YES

YES

YES 

 Automated Spyware & Adware Removal

 YES

 YES 

YES

 VPN Client Management

 YES

 YES 

YES

 Security

 

 

 

 Anti-Virus Software Management

 YES

 YES 

YES 

 Software Patch Management

 YES

YES

YES

 Anti-Virus / Firewall License

 

 

 YES