IT Support Sydney - Call 02-9299-9959

Tall Emu offers pay as you go IT Support and Fixed Price IT support contracts. Pay as you go is a simple hourly service rate.

Fixed price support means that Tall Emu takes complete responsibility for the ongoing management and operation of your computer network - all inclusive in a fixed monthly fee.

Benefits to your business:

• Proactive - our monitoring software constantly monitors your systems, working to maintain a healthy, problem-free environment.
• Budget Certainty - A fixed price per month for all-inclusive IT Support - a functional, healthly network for a fixed monthly fee.
• Smart - Smart IT Choices such as standard equipment means downtime and costs are reduced
• Shared Goals - We don't make extra money when you have problems - so we share the goal of keeping things running smoothly.
• No Surprises - Fixed price means fixed price. .
• Flexibility - Grows with your business

What's included:

• Helpdesk - Our helpdesk is available to answer any queries and provide remote support
• Remote Support - We can remotely help you with desktop support issues.
• Onsite Support - If an engineer needs to attend your site, it's included (during office hours only).
• 24x7 Monitoring - We constantly monitor your systems to be on the lookout for potential problems
• System Admin - Normal server administration such as creating users, security, email.
• Antivirus, AntiSpyware - Installed on every desktop and managed by our techs.
• Anti-Spam - Junkmail filtered before it hits your network
• Security Management - Firewall and internet security management.
• Anti-Spam - Junkmail filtered before it hits your network

This is only a sample of the items included in our fixed price IT support plan. For more information, please contact us visit our rates page.