Server Management Plans
Tall Emu offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 remote support. For servers that require additional management, unlimited on-site support is available.
24/7 IT Support | Bronze | Silver | Gold |
Unlimited Phone Support | YES | YES | YES |
Unlimited Remote Control Support | YES | YES | YES |
Service Availability Monitoring | YES | YES | YES |
Emergency After Hours Support Available |
| YES | YES |
Unlimited On-Site Support |
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| YES |
Maintenance |
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Microsoft Patch Management | YES | YES | YES |
Event Log Monitoring | YES | YES | YES |
Log File Maintenance | YES | YES | YES |
Drive Space Monitoring | YES | YES | YES |
Printer Setting Management | YES | YES | YES |
Security |
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User Account Administration | YES | YES | YES |
File Sharing Permission Administration | YES | YES | YES |
Security Administration | YES | YES | YES |
Virus Definition & Prevention | YES | YES | YES |
Applications |
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Microsoft Exchange Maintenance & Administration | Add $200 | Add $200 | Add $200 |
File Sharing Permission Administration | Add $200 | Add $200 | Add $200 |
Security Administration | Add $200 | Add $200 | Add $200 |
